Improved Public Service Delivery and Enhanced Governance in Rural Uzbekistan

 

Status:

Active

Duration:

June 2019 - December 2024

Budget:

$216.16K

Focus Area:

Good Governance

Partners:

Ministry of Justice

Public Services Agency

SDG:

Goal 16: Peace, justice and strong institutions

Project Document:

English
Project Summary:

The proposed project aims to enhance the capacity of government agencies for improved public service delivery by expanding accessibility to public services, integrating service delivery systems and decentralising their access; as well as by enabling the necessary mechanisms to support these changes and ensuring their sustainability.

By improving delivery of public services, the project will contribute to improving the quality of life of vulnerable sectors of the population in rural areas - such as women, youth and children, the elderly, and people with disabilities – by enhancing their access to public services and by increasing the quality of service delivery. This project also aims to strengthen citizen participation through a variety of outreach and social accountability mechanisms that enhance people’s voice in decision-making processes and increase their access to information; effectively increasing the transparency of Uzbekistan’s local governance system.

The project objectives are congruent with government policy demands in designing and implementing initiatives that would foster institutional effectiveness, transparency and participation and change management. Thus, project objectives are clearly linked with the country’s reform aspirations and strategies.

Expected Results:

Build an enabling environment for improved public service delivery by streamlining regulatory framework and relevant policies, and encouraging data-driven and evidence-based policy making.

Enhance institutional capacities of the PSA, the MoJ and associated agencies to develop, plan, implement and monitor public service delivery policy implementation via the PSCs.

Build technical capacity of at least 5 PSCs in the pilot regions to showcase an exemplar model of public service delivery aiming to win public trust and overcome concerns with regard to the viability of one-stop shops.

Introduce and pilot participatory planning and governance systems in local government in the pilot regions to ensure that public service delivery addresses the needs of people, in particular of vulnerable groups.

Project Contact Information:

Mr. Abror Khodjaev

abror.khodjaev@undp.org  

Tel: (998 78) 120-34-50

Web: www.uz.undp.org

Publications, if any:  
See more information about the project on the transparency portal.

 

 

Funding Support by

Delivery in previous fiscal year

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