• ‘E-SUD National electronic case management system’ flyer

    The flyer details the features, functions and benefits of the E-SUD, as well as 10 simple steps to use the system. The publication is prepared within the joint ‘Rule of Law in Uzbekistan’ project of the Supreme Court of the Republic of Uzbekistan, the United States Agency for International Development (USAID) and the United Nations Development Programme (UNDP).

  • How to apply Agile in building digital services: the case of UK

    The manual describes Agile framework of developing digital services, which is totally different from traditional approaches to building information systems, such as waterfall methodology. Agile is a set of values and principles for software development under which requirements and solutions evolve through the collaborative effort of self-organizing cross-functional teams.

  • Review of international practice on BPR of public services

    The joint project of MITC and UNDP "E-Government Promotion for Improved Public Service Delivery" has developed a review of best international practices on improving public service delivery through BPR. The publication analyzes successful and unsuccessful cases of the Republic of Korea, Finland, Italy, Ireland, Slovenia and Brazil in practical application of BPR to real public services, and elaborates recommendations on using this methodology in Uzbekistan.

  • Practical Manual on Regulatory Impact Assessment

    The main purpose of this Manual, developed in the framework of the joint project of UNDP “Support to enhancement of lawmaking, rulemaking and regulatory impact assessment“ project, implemented with the Institute for Monitoring of Current Legislation under the President of the Republic of Uzbekistan, is the disclosure of the practicalities of RIA and its benefits, as well as to introduce readers with the specifics and results of the implementation of this system in other countries.

  • The role of social enterprises in employment and social protection of population

    The purpose of this paper is to analyze the role and potential of social enterprises in providing employment and social protection of vulnerable groups, as well as in ensuring the financial sustainability of NGOs.